Refund policy

Last updated: June 2026 | Buck Up! by Curated Origin LLC


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at growth@suparagroup.com.

Last updated: June 2026 | Buck Up! by Curated Origin LLC

We stand behind every Buck Up! product. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Policy

Returns are accepted within 30 days of the delivery date. To be eligible, please contact us at contact@curatedorigin.com with your order number and reason for return. We will respond within 1–2 business days with return instructions and a prepaid return label (US customers only).

Unopened and unused products are eligible for a full refund to the original payment method. Opened or used products are eligible for store credit or an exchange. We are unable to accept returns on items that have been damaged due to misuse.

Refunds or store credit are issued within 5–7 business days of receiving your returned item.

Non-Returnable Items

Gift cards and items marked as final sale are not eligible for return.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please email contact@curatedorigin.com with your order number and a photo of the item. We will send a replacement or issue a full refund — no need to ship anything back.

Exchanges

We are happy to exchange for a different pack size. Email us at contact@curatedorigin.com and we will take care of it.